ACCOUNT MANAGER
Triad employee assistance program (EAP) serves employers on the Western Slope of Colorado and surrounding communities.
Triad is dedicated to guiding our clientele to a better place with warmth and respect; employees as they contend with personal challenges; and as their managers’ deal with employee performance problems, and unexpected events such as robbery, an assault, or a major accident.
Supporting employees boosts a company’s bottom line…it’s also the right thing to do.
The ideal Account Manager candidate is passionate about serving others, is self-directed, possesses a strong work ethic, enjoys a fast-paced environment, is resilient, flexible, detail oriented, able to maintain healthy boundaries, and appreciates life outside of work.
Duties include customer support and client relation services, special project implementation and a variety of administrative support functions.
This position answers challenging calls, often from people in crisis, processes referrals, enters invoices, and run reports.
Work requires a high level of discretion and handling of confidential information.
Part-time approximately 20 - 24 hours per week; could develop into more hours.
Requirements:
• Minimum 2-4 years’ administrative experience or other relevant experience
• Minimum bachelor’s degree preferred
• Knowledge of human resource environment, benefits and/or employment issues
• Proficient in Outlook, Word, Excel, PowerPoint, Publisher and Access with experience navigating the Internet
• Skill in establishing and maintaining effective working relationships with employers, employees and providers
• Team player
• Good oral and written communication skills, including a high comfort level with public speaking and presenting.
Influencing skills required
• Creative problem solving
• Ability to work independently and handle multiple priorities
• Ability to exercise initiative and judgment, as well as, make decisions within the scope of assigned authority
• Strong customer service and interpersonal skills
• Protects the integrity of the organization by upholding confidentiality
To apply, please email a cover letter and your resume to jobs@triadeap.com.
Pay begins at $14-17/hour commensurate with experience
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