Concierge Rep, Spectrum Community Solutions - Grand Junction, CO

Concierge Rep, Spectrum Community Solutions (Job Number: 1602486)

The Concierge Rep for Spectrum Community Solutions is a strong team player who is passionate about creating positive customer experiences by building and maintaining relationships with customers and colleagues.  The Concierge Rep will use their business knowledge and expert communication skills to provide a personal and professional touch for customers to feel comfortable with the products and services that Spectrum has to offer to help their businesses succeed.

The Spectrum Community Solutions Concierge Rep has a unique opportunity to sell Spectrum products and services to Property Management in assigned areas while building long term relationships.  This is an exciting opportunity to enter the technology and entertainment world of Charter Communications. We offer exceptional career mobility and combined with our superior products, reputation for service, and the more than 12 million potential new customers within our network's reach, makes now a great time to join us.

The Spectrum Community Solutions Concierge Rep will

    Actively and consistently support all efforts to simplify and enhance the customer experience
    Seek opportunities to educate prospects and sell Spectrum products and services to both residential customers face to face, as well as property management.  Through relationships with existing customers, add new or additional services and offer upgrades to generate additional revenue.
    Assist customers with issues following established policies, and owning the problems through to resolution for customer’s complete satisfaction.
    Maintain a well-informed knowledge base of competitors’ activities throughout assigned territory and keep manager informed of changes to competitive pricing programs or marketing directions

https://www.charter.com/browse/content/careers-apply