Team Assistant- Home Team Grand Junction
to apply visit: https://www.hopewestco.org/index.php/current-openings
Job Details
SUMMARY OF JOB RESPONSIBILITIES:
1. This
positions primary responsibility is to ensure communication with, and
among, Grand Junction Community team members related to all patient care
information and processes.
2. Answering the phone calls into the Grand Junction office in such a manner as to promote a great customer service experience.
3. Providing
administrative support to the Clinical Manager to assist them in
staying organized and meeting the needs of clinical staff and patients.
4. Providing
support to the teams and clinical staff in a manner that enables them
to be efficient in their time to maximize the time they spend with
patients.
5. Maintaining
a system for tracking hospice owned medical equipment (pulse ox,
medication carousel, baby monitor, etc.) and ensuring all equipment is
cleaned per protocol.
QUALIFICATIONS
- Demonstrated expertise and knowledge of medical records system.
- Minimum of one year of experience in administrative work in the medical field.
- Experience in general computer usage
- Good secretarial and organizational skills.
- Good relational skills on a personal level and on the telephone.
- Excellent communication and verbal and non-verbal skills.
- Excellent work processing and data entry knowledge and skills.
- Valid Colorado driver's license and unlimited access to reliable transportation.
- Adequate automobile insurance.
- Reads, writes and speaks English in a manner that can be understood by others.
PHYSICAL REQUIREMENTS
- Light Work – exerting 0 to 20 pounds of force occasionally to move objects. Frequent walking and standing.
- Standing/Walking – Frequent walking and standing. In office area as well as out of the office.
- Lifting – Occasionally lifting up to 20 pounds.
- Pushing/Pulling – must frequently use upper extremities to push and/or pull objects.
- Climbing
– Must frequently ascent and descend stairs, uneven surfaces, or
obstacles, which may be located indoors or outdoors and may not be
handicap accessible.
- Stooping/Kneeling/Crouching – Must occasionally stoop, kneel or crouch.
- Balancing – must maintain balance, which is necessary for ordinary locomotion and body equilibrium.
- Sitting – Must frequently sit at desk with use of telephone and computer.
- Fingering/Grasping – must occasionally finger and/or grasp objects.
- Feeling – must occasionally touch objects, to perceive attributes such as size, shape, temperature, or textures.
- Talking
– must frequently exchange information in person and on the telephone
to patients, doctors, family members, and co-workers by means of spoken
word.
- Repetitive
Motions – must occasionally use upper and/or lower extremities in a
repetitive motion, including use of a telephone and/or computer.
- Sensory
Needs – must possess those senses necessary for communication, patient
assessment/treatment, and driving, including sight and hearing.
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