Customer Account Representative - Grand Junction, CO
Description
At
Rent-A-Center, our business is centered on service and we’re passionate
about what we do. Our environment is fast-paced and offers ample
opportunity to grow and develop, with top-performers entered into
training programs to accelerate advancement to management.
As a Customer Account Representative, you would be responsible for:
- Maintain accurate records of customer account activity, to include current and past due accounts
- Review past due accounts and communicate in person and via phone with the customers to promote timely payments
- Collect customer payments on a timely basis and meet daily/weekly collection standards
- Complete customer service calls in a timely manner as assigned
- Load/unload truck, or other vehicle, per policy to safely protect coworker and merchandise
- Deliver merchandise to customer homes in Company provided vehicle as assigned
- Install and set up merchandise, and instruct customers on proper use of merchandise
- Pick-up merchandise from customer homes as assigned
- Greet and assist customers on the sales floor
- Obtain new rental orders on the sales floor and over the phone
- Complete rental agreements as required
- Prospect for new business by telemarketing and distributing print materials
- Refurbish merchandise to like new condition
- Keep showroom clean and organized, including vacuuming, dusting, and handling household cleaning materials
- Keep backroom and all store area neat, clean, and organized, including cleaning restrooms, and taking out trash
Our coworkers also enjoy a total rewards package that includes:
- Industry-leading pay ranges for all positions
- Sundays off
- Paid sick/personal days
- 10 days paid vacation after one year
- Employee discount plan
- Great benefits with 401 (k) and company match
Qualifications
-
Must be at least 19 years of age
- High school diploma or GED
- Friendly with great communication skills
- Excellent customer service skills
- Valid state driver’s license and good driving record
- Must be able to lift and move (push/pull) heavy items and merchandise as needed
- Typically works 38-40 hours a week depending on business needs
UNITED STATES-COLORADO-GRAND JUNCTION
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